Terms of use

Last updated September 24, 2026

These Terms of Use ("Terms") are an agreement between you and Vassal Cleaning LLC, a Florida limited liability company ("we", "us"). They cover the Vassal Agent app, this website and your subscription (the "Service"). By installing, trialing or using the Service, you accept these Terms, our Acceptable Use Policy, Refund Policy and Privacy Policy. If you do not agree, do not use the Service.

Section 15 requires individual arbitration and waives class actions.

1. Who can use it

You must be at least 18 and able to form a binding contract. You may use the Service for business or personal purposes. If you accept these Terms for a company or other organization, you confirm you have authority to bind it, and "you" includes it.

2. Your license

While your trial or subscription is active and you follow these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the app for one person on up to two computers that you own or control.

You may not:

• sell, resell, rent, lend, share or sublicense the app, your seat or your license key;
• copy, modify, reverse engineer, decompile or disassemble the app, except where the law allows it despite this limit;
• remove, disable or get around license checks, trial limits, code obfuscation or any other technical protection;
• use the app, its code or its design to build or train a competing product; or
• remove any proprietary notice.

Open-source components in the app are licensed under their own licenses, and nothing here limits your rights under them. We keep all rights we do not expressly grant.

3. License keys

Keep your license key confidential. You are responsible for all use of it. If it may have been exposed, tell us at hello@vassalagent.com. We may reissue or disable any key.

4. Your AI provider and other third parties

Vassal Agent does not include or resell AI. The built-in assistant uses Anthropic's Claude under your own Anthropic account and plan. You may also connect other AI apps, such as Claude Desktop, Cursor, VS Code, OpenAI Codex, Gemini CLI or Windsurf. Your AI provider's terms, usage policies, limits and costs apply to you, and you are responsible for them.

The same applies to every website you use through the app. We do not control third parties and are not responsible for them, their output or their availability, which may change and break features.

5. You are responsible for what the app does

Vassal Agent acts on your instructions, signed in to your accounts. Everything it does is done by you and on your behalf. You are solely responsible for:

• every action taken through the app, including messages sent, forms submitted, posts, purchases, payments and deletions;
• following the terms of every website and service you use it on, including social networks and job sites, many of which limit or forbid automation;
• following every law that applies to your use, including anti-spam, telemarketing, privacy and data protection laws such as CAN-SPAM, the TCPA, state telemarketing laws, and the GDPR and CCPA where they apply;
• having any consent the law requires before you contact a person or handle their personal data; and
• reviewing each action before you allow it.

Approval prompts are an aid, not a guarantee. The app asks Allow or Don't allow before clicks that send, pay, submit or delete: always for the built-in assistant, and for other connected AI apps when that setting is on. A prompt may not catch every action that matters. An action you allow, or that runs with prompts turned off, is your action.

Account risk is yours. Websites may suspend or ban accounts that use automation. We are not responsible for any lost account, access or opportunity.

You must follow our Acceptable Use Policy. Above all, you may not use the Service for spam or automated mass messaging.

6. AI output

AI makes mistakes. AI output, and anything the app does based on it, may be wrong or incomplete. Verify anything important before relying on it. It is not professional advice.

7. Changes and updates

We may add, change or remove features at any time. Beta or experimental features come with no commitment. The app checks for updates and may download and install them automatically.

8. Trial, fees and renewal

New customers get a 14-day free trial with no card required. We never charge you for the trial. When it ends, the assistant and agent features stop until you subscribe.

The subscription costs $499 per month, plus any applicable taxes, billed in advance. It renews automatically each month, charged to your payment method, until you cancel. You can cancel any time from the link in your receipt email; access continues to the end of the period you paid for. We may change the price with at least 30 days' notice by email or in the app. The new price applies from your first renewal after that notice.

Payments are handled by our payment provider, which acts as the merchant of record. Its terms also apply to your purchase, Refunds are covered by our Refund Policy; otherwise fees are non-refundable except where the law requires. If a payment fails, we may suspend the Service until it is paid.

9. Suspension and termination

We may suspend or end your license, with or without notice, if you breach these Terms, fail to pay, create legal risk or harm, or the law requires it. If we end your subscription for no such reason, we will refund the unused part of your current paid period. When your license ends, the assistant and agent features stop. Sections 2, 5, 6 and 10 to 18 survive termination.

10. Intellectual property and feedback

The Service, including the app, its code, design, name and logos, belongs to us and our licensors. Your data and content remain yours. If you send us feedback or ideas, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use them for any purpose without obligation to you.

11. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE OR ANY AI OUTPUT WILL BE ACCURATE, UNINTERRUPTED, SECURE OR ERROR-FREE, OR THAT ANY THIRD-PARTY SITE WILL ALLOW ITS USE.

12. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, ACCOUNTS OR ACCESS TO THIRD-PARTY SERVICES, EVEN IF WE WERE TOLD THEY WERE POSSIBLE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). These limits apply under any theory of liability, even if a remedy fails of its essential purpose, except where the law forbids them.

13. Indemnification

You will defend, indemnify and hold harmless Vassal Cleaning LLC and its members, managers, employees and agents from any claim, loss, fine or expense (including reasonable legal fees) arising from your use of the Service, your content, actions taken through the app on your accounts, any claim by a site or person you automated or contacted, or your breach of these Terms, any law or any third-party right.

14. Governing law

Florida law governs these Terms, without regard to conflict-of-law rules. The Federal Arbitration Act governs Section 15. Any matter not subject to arbitration belongs exclusively in the state or federal courts in Miami-Dade County, Florida, and both parties consent to their jurisdiction.

15. Disputes and arbitration

Informal first. Before any claim, email hello@vassalagent.com describing the dispute and what you want. We will try to resolve it within 60 days.

Binding arbitration. If we do not, any dispute relating to these Terms or the Service will be resolved by binding individual arbitration run by the American Arbitration Association under its Consumer Arbitration Rules if you use the Service mainly for personal purposes, and otherwise under its Commercial Arbitration Rules. The seat is Miami-Dade County, Florida; hearings may be held by video. The arbitrator decides questions of arbitrability.

Class action waiver. Claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative proceeding. There is no jury trial. If this waiver is found unenforceable for a claim, that claim goes to court, not arbitration.

Exceptions. Either party may bring an individual claim in small claims court, or seek an injunction in court to stop infringement or misuse of intellectual property or circumvention of license protections.

Opt out. You may opt out of arbitration by emailing hello@vassalagent.com within 30 days of first accepting these Terms, with your name and a clear statement that you opt out.

16. Export and sanctions

You may not use or export the Service in violation of U.S. export or sanctions laws, including from an embargoed country or while on a U.S. restricted-party list.

17. Changes to these Terms

We may update these Terms. For material changes we will give notice by email or in the app before they apply. Continued use means you accept them. Changes do not apply to disputes already pending.

18. General

These Terms and the policies they link to are the entire agreement between us about the Service. If a provision is unenforceable, the rest remains in effect. You may not assign these Terms without our consent; we may assign them in a merger, acquisition or sale of assets. Our failure to enforce a provision is not a waiver. We are not liable for delays or failures caused by events beyond our reasonable control.

19. Contact

Vassal Cleaning LLC · hello@vassalagent.com