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Terms of use

Last updated September 30, 2026

These Terms of Use ("Terms") are an agreement between you and Vassal Agent, the Florida business that makes Vassal Agent ("Vassal Agent", "we", "us"). They cover the Vassal Agent app, the vassalagent.com website and account, and support (the "Service"). Our Acceptable Use Policy and Privacy Policy are part of these Terms.

You accept these Terms when you press the button in the app under the line that says you agree, or when you otherwise use the Service. The app records on your computer the date and the version you agreed to. If you do not agree, do not use the Service.

Section 17 requires individual arbitration and waives class actions. You can opt out within 30 days.

1. Who can use it

You must be at least 18 and able to form a binding contract. The Service is built for business use; you may also use it for yourself. If you accept these Terms for a company or other organization, you confirm you have authority to bind it, and "you" includes it. You may not use the Service if U.S. law forbids you from receiving it (see Section 18).

2. Your license

The app is licensed, not sold. While we give you access and you follow these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the app for one person on up to two computers that you own or control. Each member of a team is one person with their own seat.

You may not:

Open-source components in the app are licensed under their own licenses, and nothing here limits your rights under them. We keep all rights we do not expressly grant.

3. Your account and keys

You sign in with your email. Keep access to that email, your computers and any license key secure; you are responsible for all use of them. If you think someone else has access, tell us at team@vassal.llc and sign the computer out from your account page. We may reissue or disable any key or sign-in.

4. Your AI provider and other third parties

Vassal Agent does not include or resell AI. It works with the AI you connect, under your own account and plan: for example Anthropic's Claude Code, OpenAI's Codex (signed in with ChatGPT) or Google's Gemini CLI, and other apps that connect to it, such as Claude Desktop, Cursor or VS Code. The app may download and install those tools for you from their makers. Their terms, usage policies, limits and fees apply to you, and you are responsible for them.

The same applies to every website and service you use through the app, and to the services you choose to send results to. We do not control third parties and are not responsible for them, their output or their availability, which can change and break features.

We are not affiliated with, sponsored by or endorsed by Anthropic, OpenAI, Google, LinkedIn, or any other company or product named on our website or in the app. Their names are trademarks of their owners and are used only to say what Vassal Agent works with or how it compares.

5. You are responsible for what the app does

Vassal Agent acts on your instructions, signed in to your accounts. Everything it does is done by you and on your behalf, including jobs that run on a schedule, from a trigger or while you are away. You are solely responsible for:

Approval prompts are an aid, not a guarantee. The app is designed to stop and ask Allow or Don't allow before a click that looks like sending, paying, submitting or deleting: always for the built-in assistant, and for other connected AI apps while the "Ask before an agent sends, pays, submits or deletes" setting is on (it is on for new installs). It recognizes these actions from the page, so it can miss one. "Allow for this job", "Always allow here", your rules and turning the setting off all reduce what it asks. An action you allow, or one that runs without a prompt, is your action.

Account risk is yours. Websites may limit, suspend or ban accounts that use automation. We are not responsible for any lost account, access, data or opportunity.

You must follow our Acceptable Use Policy. Above all, you may not use the Service for spam or automated mass messaging.

6. AI output

AI makes mistakes. AI output, and anything the app does based on it, may be wrong, incomplete or out of date. Check anything important before you rely on it or send it. Nothing the Service produces is legal, financial, tax, employment, medical or other professional advice.

7. Your data

Your content and data remain yours. The Privacy Policy explains what reaches us and what stays on your computer. You permit us to handle what reaches us only to run, secure and support the Service. For personal data about other people that you handle with the app (for example leads or candidates), you decide what is collected and why, and you are responsible for having a lawful basis for it. Most of your data lives only on your computer: keep your own backups. We are not responsible for data lost from your computer.

Teams. A team owner decides which workflows, rules and site know-how are shared with members, and members' access follows the owner's.

8. Updates and changes to the Service

The app checks for updates and may download and install them automatically. If your version is too old to work safely with our servers, the app will tell you, and its agent features may pause until you update. We may add, change or remove features at any time. Beta or experimental features come with no commitment. The site know-how the app downloads is guidance and may be out of date.

9. Access

Access is by arrangement with us. To ask, email team@vassal.llc.

10. Support

Support is by email from a person. We do not promise to build workflows for you, or that any workflow will be finished by a particular date. We aim to answer support email the same business day (U.S. Eastern time); that is a goal, not a guaranteed service level. A workflow works only as long as the sites it uses allow it and do not change.

11. Suspension and termination

You may stop using the Service at any time. We may suspend or end your license, with or without notice, if you breach these Terms, create legal risk or harm to others, or the law requires it. When your license ends, the assistant and agent features stop. What is stored on your computer stays there; what we hold is deleted as the Privacy Policy says. Sections 2 (restrictions), 5, 6, 7 and 12 to 20 survive termination.

12. Intellectual property and feedback

The Service, including the app, its code, design, name and logos, belongs to us and our licensors. If you send us feedback or ideas, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use them for any purpose without obligation to you.

Copyright complaints. If you believe something on our website or in the Service infringes your copyright, email team@vassal.llc with the work, where the material is, your contact details, a statement that you believe in good faith the use is not authorized, a statement under penalty of perjury that your notice is accurate and that you are the owner or authorized to act for the owner, and your signature. We will remove material that infringes.

13. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE OR ANY AI OUTPUT WILL BE ACCURATE, UNINTERRUPTED, SECURE OR ERROR-FREE, THAT AN APPROVAL PROMPT WILL APPEAR FOR EVERY ACTION, OR THAT ANY THIRD-PARTY SITE WILL ALLOW ITS USE.

14. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, ACCOUNTS OR ACCESS TO THIRD-PARTY SERVICES, EVEN IF WE WERE TOLD THEY WERE POSSIBLE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). These limits apply under any theory of liability, even if a remedy fails of its essential purpose, except where the law does not allow them.

15. Indemnification

To the extent the law allows, you will defend, indemnify and hold harmless Vassal Agent, its owners, and its contractors and agents from any claim, loss, fine or expense (including reasonable legal fees) arising from your use of the Service, your content, actions taken through the app on your accounts, any claim by a site or person you automated or contacted, or your breach of these Terms, any law or any third-party right.

16. Governing law

Florida law governs these Terms, without regard to conflict-of-law rules. The Federal Arbitration Act governs Section 17. Any matter not subject to arbitration belongs exclusively in the state or federal courts in Miami-Dade County, Florida, and both parties consent to their jurisdiction. If you are a consumer in a country whose laws give you rights these Terms cannot take away, those rights still apply.

17. Disputes and arbitration

Informal first. Before any claim, email team@vassal.llc describing the dispute and what you want. We will try to resolve it within 60 days.

Binding arbitration. If we do not, any dispute relating to these Terms or the Service will be resolved by binding individual arbitration run by the American Arbitration Association under its Consumer Arbitration Rules if you use the Service mainly for personal purposes, and otherwise under its Commercial Arbitration Rules. Fees are paid as those rules provide. The seat is Miami-Dade County, Florida; hearings may be held by video. The arbitrator decides questions of arbitrability, except that a court decides whether the class action waiver is enforceable.

Class action waiver. Claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative proceeding. There is no jury trial. If this waiver is found unenforceable for a claim, that claim goes to court, not arbitration.

Exceptions. Either party may bring an individual claim in small claims court, or seek an injunction in court to stop infringement or misuse of intellectual property or circumvention of license protections.

Opt out. You may opt out of arbitration by emailing team@vassal.llc within 30 days of first accepting these Terms, with your name, the email on your account and a clear statement that you opt out. Opting out does not affect the rest of these Terms.

18. Export and sanctions

You may not use or export the Service in violation of U.S. export or sanctions laws, including from an embargoed country or region or while on a U.S. restricted-party list.

19. Changes to these Terms

We may update these Terms. For material changes we will email you, or tell you in the app, at least 14 days before they apply. If you do not accept a change, cancel before it applies; continuing to use the Service after that means you accept it. Changes do not apply to disputes already pending.

20. General

These Terms and the policies they link to are the entire agreement between us about the Service. You agree that we may give you notices electronically, by email or in the app. If a provision is unenforceable, the rest remains in effect. You may not assign these Terms without our consent; we may assign them in a merger, acquisition or sale of assets. Our failure to enforce a provision is not a waiver. No one else has rights under these Terms. We are not liable for delays or failures caused by events beyond our reasonable control.

21. Contact

Vassal Agent, selling as Vassal Agent · team@vassal.llc